Get in Touch With Us

Got a question about something you've read on asisttraininguk.co.uk, spotted an error, or want to flag a concern about a casino not on GamStop? This page explains how to get in touch and what kind of enquiries we can help with.

How to reach our team

Email is the best way to contact us. Send your message to [email protected] and a member of our editorial team will review it personally. We don't rely on automated replies to close out enquiries — a real person reads and answers every message.

We aim to respond within two working days. During busier periods, particularly after we publish updated reviews or top lists, it may take slightly longer. If your enquiry is time-sensitive, please say so in your subject line.

What we can help with

• Questions about our reviews — If something in our coverage of a specific casino, bonus term or payment method needs clarifying, ask us directly.
• Corrections — Wagering requirements, bonus terms, licensing details and withdrawal times change. If you've noticed information on the site that looks outdated or inaccurate, we want to know so we can check and update it.
• Content suggestions — If there's a topic around non GamStop casinos, sports betting, or payment options you'd like us to research and explain in more depth, let us know.
• Partnership and editorial enquiries — If you represent a casino operator or an industry organisation, introduce yourself and outline what you'd like to discuss. We're transparent that some pages on this site include commercial relationships, but those relationships never determine how a casino is rated or ranked.
• Complaints about a casino — We're not able to intervene in disputes between you and an operator, but we can point you towards the right complaints route, including how licensing bodies and dispute resolution schemes typically work for offshore-licensed operators.

What we can't do

We're a research and comparison site, not a casino, a payment processor or a regulator. That means we can't process withdrawals, access your casino account, resolve KYC or identity verification issues on your behalf, or guarantee any outcome with an operator you've signed up with. If you're having a dispute with a casino covered on this site, your first step should always be that casino's own complaints procedure, followed by any independent dispute resolution service named in its terms.

For a broader view of which operators we currently cover and how they compare on bonuses, payments and games, see our guide to trusted non GamStop casinos in the UK.

If you're concerned about gambling harm

If you or someone you know is struggling with gambling, please mention this clearly in your message. We can direct you to established UK support organisations, including GamCare, and explain how tools such as deposit limits, self-exclusion and gambling-blocking software work. These protections apply differently depending on whether a casino is licensed by the UK Gambling Commission or by an overseas regulator, and we're happy to explain that distinction if it's relevant to your situation. We're not a support service ourselves, but we won't ignore a message that raises this.

A note on accuracy

Every fact on this site — bonus terms, wagering requirements, payment methods, withdrawal limits — is checked against publicly available and operator-supplied information as of the date it's published, and reviewed periodically after that. Terms at individual casinos change often, sometimes without much notice. If you've relied on something we published and found it no longer matches what a casino offers, please tell us. Reader corrections genuinely shape how quickly we update our content.

Thank you for taking the time to read this far. Whether it's a quick question or a detailed correction, we'd rather hear from you than have inaccurate information sit uncorrected.